Privacy Policy

Last updated: May 14, 2025

At Sentris, we respect privacy and recognize the importance of safeguarding your personal data. We are fully committed to protecting personal information and rights to your privacy.

To support this commitment, this Privacy and Cookie Policy outlines how we collect, hold, use, and disclose the personal information, as well as the measures we take to maintain its quality and security.

As part of our ongoing dedication to transparency and compliance, please note that this Policy may be amended or updated periodically. These changes may reflect modifications in our data processing practices or evolving legal requirements. We encourage you to review this Policy regularly to stay informed of any updates.

Interpretation and Definitions

Interpretation

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural form.

Definitions

For the purposes of this Policy:

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authorities.
Company (referred to as either “the Company”, “we”, “us” or “our” in this Policy) refers to Sentris UAB (i.e. Sentris), address Olimpieciu st. 1A-22, LT-09235 Vilnius, Lithuania.
For the purpose of the GDPR, the Company is the Data Controller.
Cookies are small files that are automatically created when browsing the Website and are stored on the computer or other end device.
Country refers to: the Republic of Lithuania
Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
GDPR refers to EU General Data Protection Regulation.
Personal Data / Information is any information that relates to an identified or identifiable individual.
For the purposes of GDPR, Personal Data means any information relating to name, identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
Website refers to Sentris Website, accessible from www.sentris.eu.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Under GDPR, an individual can be referred to as the Data Subject or as the User as you are the individual using the Service.

Collection and Usage of Personal Data

Types of Data Collected

Personal Data

While using the Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, ZIP/Postal code, City
Usage Data

We process this information based on our legitimate interest in maintaining communication and fulfilling your requests. Please ensure that any personal data you share is relevant and necessary to the query, as excessive information (e.g., sensitive financial details) should not be included. If you do not provide the essential details, we may be unable to fulfill your request or respond.

Your personal data is stored during the period of cooperation of the Company and you (during the provision of services) and depending on the data, up to one year after the end of this period. This data may be stored for a longer period if there are other legal grounds for such storage period.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of the Service that you visit, the time and date of the visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of mobile device, your mobile operating system, the type of mobile Internet browser you use and other diagnostic data.

We may also collect information that your browser sends whenever you visit the Service or when you access the Service by or through a mobile device.

Your personal usage data is stored during the period of cooperation of the Company and you (during the provision of services) and depending on the data, up to one year after the end of this period. This data may be stored for a longer period if there are other legal grounds for such storage period.

Usage of Cookies

We use Cookies to track the activity on the Service and store certain information. The technologies we use may include:

Cookies or Browser Cookies. A cookie is a small file placed on the Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser setting so that it will refuse Cookies, our Service may use Cookies.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

These Cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.

Functional – Functional cookies

These Cookies perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Analytics – Analytical cookies

These Cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Performance – Performance cookies

These Cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Cookies Policy / Notice Acceptance Cookies

These Cookies identify if users have accepted the use of cookies on the Website.

You can manage or disable cookies via your browser settings. However, please note that disabling cookies may affect your ability to use some features of the site.

Usage of Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain the Service, including monitoring the usage of the Service.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the services you have purchased or of any other contract with us through the Service.
To contact You: to contact you by email, telephone calls or other equivalent forms of electronic communication, such as mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
For business transfers: we may use personal information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Service users is among the assets transferred.
For other purposes: we may use personal information for other purposes, such as data analysis, identifying usage trends and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Personal Information in the following situations:

With Service Providers: we may share personal information with Service Providers, such as web hosting companies, cloud services, and marketing platforms, to monitor and analyze the use of our Service, to contact you.
For business transfers: we may share or transfer personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates: we may share personal information with our affiliates, in which case we will require those affiliates to honor this Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
With business partners: we may share personal information with our business partners to offer you certain products, services or promotions.
With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent: we may disclose your personal information for any other purpose with your consent.

Retention of Personal Data

The Company will retain Personal Data only for as long as is necessary for the purposes set out in this Privacy and Cookie Policy. We will retain and use Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the Service, or the Company is legally obligated to retain this data for longer time periods.

‍Transfer of Personal Data

Information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

The consent of this Policy followed by submission of such information represents your agreement to that transfer.

‍Deletion of Personal Data

You have the right to request that the Company assists in deleting the Personal Data that we have collected about you.

You may contact us to request access to correct any personal information that you have provided to the Company.

Please note, however, that the Company may need to retain certain information when it has a legal obligation or lawful basis to do so.

Disclosure of Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, the Personal Data may be transferred.

Law enforcement

Under certain circumstances, the Company may be required to disclose the Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose the Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Security of Personal Data

At Sentris, we are committed to protecting Personal Data in accordance with the highest security standards. We comply with the European Union General Data Protection Regulation (Regulation (EU) 2016/679) and applicable local data protection laws.

The security of Personal Data is important to us, but please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While the Company strives to use commercially acceptable means to protect the Personal Data, we cannot guarantee its absolute security.

‍GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

Consent: You have given your consent for processing Personal Data for one or more specific purposes.
Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof.
Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
Vital interests: Processing Personal Data is necessary in order to protect your vital interests or of another natural person.
Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Personal Data and to guarantee you can exercise your rights.

You have the right under this Privacy Policy, and by law if you are within the EU, to:

Request access to your Personal Data. The right to access, update or delete the information we have on you.
Request correction of the Personal Data that we hold about you. You have the right to have any incomplete or inaccurate information we hold about you corrected.
Object to processing Personal Data. This right exists where we are relying on a legitimate interest as the legal basis for our processing and there is something about your particular situation, which makes you want to object to our processing of your Personal Data on this ground.
Request the transfer of Personal Data. We will provide to you, or to a third-party you have chosen, your Personal Data in a structured, commonly used, readable format. Please note that this right only applies to automated information which you initially provided with consent for us to use or where we used the information to perform a contract with you.
Withdraw consent. You have the right to withdraw your consent from using your Personal Data. If you withdraw your consent, we may not be able to provide you with access to certain specific functionalities of the Service.

Exercising of GDPR Data Protection Rights

You may exercise your rights of access, rectification, cancellation and opposition by contacting us. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will try our best to respond to you as soon as possible.

You have the right to complain to a Data Protection Authority about collection and use of your Personal Data. For more information, if you are in the European Economic Area (EEA), please contact your local data protection authority in the EEA.

Changes to this Privacy Policy

We may update our Privacy and Cookie Policy from time to time. We will notify you of any changes by posting the new Privacy and Cookie Policy on this page.

We will let you know via a prominent notice on our Service, prior to the change becoming effective and updating the “Last updated” date at the top of this Privacy and Cookie Policy.

You are advised to review this Privacy and Cookie Policy periodically for any changes. Changes to this Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy and Cookie Policy, You can contact us:

By email: info@sentris.eu.